+1 (869) 465-2521 | Ext. 3350 | 1550 | 2616 | 1642 | 2840   |    consumeraffairs@gov.kn
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Who We Are

The Consumer Affairs Department is the only agency with responsibility for consumer advocacy within the federation and falls under the umbrella of the Ministry of Trade Industry & Commerce. The CAD has been given the mandate of ensuring that the rights of consumers are promoted and defended, which is accomplished through:

  •     Consumer Redress / Protection 
  •     Consumer Education 
  •     Consumer Research 

 

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Quick Links

Empowering consumers to make informed decisions while fostering accountability

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Test Quick Links

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Consumer Protection Laws

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Fixed Penalties

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Price Comparisons

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Complaint Form

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Educational Resources

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Food Basket items

Consumer Insights & Updates

Our Blog

File and Track Your Consumer Complaints with Ease

We’re here to ensure your voice is heard and your rights are protected.

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Submit

Fill out the complaint form with all necessary details.

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Acknowledgment

Receive a confirmation email with your complaint ID.

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Investigation

Your case will be reviewed by our team.

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Resolution

We will contact you with the outcome or further steps.